Shipping policy
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products may not be shipped to all international destinations.
When you place an order, our system will calculate the shipping cost based on your item weight, size and order value. Depending on the availability of the goods, we will normally ship out the goods within 2-3 business days.
Free Shipping is available within Hong Kong SAR on orders over HK$399.
Order Value
Shipping within Hong Kong
(Residential & Commercial)
|
Order Value |
Shipping within Hong Kong |
|
Above HK$ 399 |
FREE Shipping |
|
Below HK$ 399 |
HK$ 39 |
We ship local Hong Kong orders through SF Express or Hong Kong Post (Sm@rtPost). Your package will be delivered via the most suitable and appropriate carrier and directly to residential/commercial addresses (and we do NOT deliver to P.O. box nor Hotel). We will notify you via email about the estimated delivery dates. All packages will be delivered ONE time only. Please make sure that someone is available at the shipping address, and make sure that you enter the correct contact number during checkout. For residential addresses, the courier may call you before shipping. Should a second delivery attempt is required, a shipping fee based on local courier rate (plus any remote area charge if applicable) will be charged. In addition, if you have a request for a specific delivery arrangement (e.g., time etc.), you may contact the courier company for such arrangement. Please also understand that we may be able to pass your special request to the courier, but we may not be able to control how they fulfill such requests.
For International, we ship all international packages through DHL Express.
The estimated delivery days for all our supported destinations, please e-mail us at ahpointworkshop@gmail.com for a quote.
Please also note that the shipping rates for many items we sell are weight-based. The estimated packed weight of any such item can be found on its product detail page.